CONTACT CENTER


. understanding cost

The total cost of ownership of a contact center

Understanding your total cost of ownership is critical, but understanding your cost per contact minute and your variable cost per contact minute gives you the tools to assess a third-party contact center solution vs. additional agents. This calculator is designed to help support you and your team in understanding your total cost of ownership and the cost per contact minute for your contact center.

Total Cost of Ownership Calculator, provided by ComOps

Calculate your annual contact center cost by using the calculator below or contact a ComOps representative at 786-685-8858 or by email at Info@ComOps.com for a comprehensive review.

VOLUME INDICATORS

1
10,000
1
15
0%
60%
0%
40%
$0
$500
0%
100%

STAFFING COST

20%
50%
20%
60%
Unlock your total cost of ownership

ANNUAL TOTAL COST OF OWNERSHIP

The prices shown by this tool are purely estimates and will vary with customer's use case.

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