. delivering results

Featured ComOps clients.

Explore the latest client list of ComOps as well as some thoughtful and relevant client testimonials we would like to share.

Our Clients

JLL logo
Chicago, IL
Virgin Hotels
Miami, FL
Gulfstream Park logo
Gulfstream Park
Hallandale Beach, FL
Sky River Casino logo
Sky River Casino
Elk Grove, CA
Resorts Casino Hotel Logo
Resorts Casino Hotel
Atlantic City, NJ
Full House Logo
Full House Resorts
Las Vegas, NV
American Place Casino logo
American Place
Waukegan, IL
Soboba Casino Resort
Soboba Casino Resort
San Jacinto, CA
Grand Casino Logo
Grand Casino
Agua Caliente logo
Agua Caliente Casinos
Preakness logo
Preakness - 1/ST
Avantik logo
Pine Brook, NJ
Sunnyvale, CA
Wonder Casino logo
Wonder Casino
Keene, NH
Filotimo Casino logo
Filotimo Casino
New Hampshire
Hotel Tybee logo
Hotel Tybee
Tybee Island, GA
The Brass Key Guesthouse logo
Brass Key Guesthouse
Provincetown, MA
Anchor In
Hyannis, MA
Surfside Hotel & Suites logo
Surfside Hotel & Suites
Provincetown, MA
Inn at Middletown 1810 logo
Inn at Middletown
Middletown, CT
Ashworth by the Sea Oceanfront Hotel logo
Ashworth by the Sea
Hampton Beach, NH
Pleasant View Inn Logo
Pleasant View Inn
Westerly, RI
Harbor Hotel Provincetown logo
Harbor Hotel
Provincetown, MA
wheelhouse IT Logo
wheelhouse IT
Chicken Ranch Casino
Chicken Ranch Casino
Jamestown, CA
KemperSports Logo
Kemper Sports
Northbrook, IL

Client Testimonials

American Place Casino logo
ComOps sets itself apart with a clear vision and exceptional execution. Our expectations were high for what an experience management tool could achieve, and this tool has surpassed them. It enables property leaders to grasp guest sentiments in real-time and, when necessary, engage directly with guests to commend their positive experiences or delve into any service shortcomings they encountered.
Jeff Babinski
VP &General Manager
Muckleshoot Casino Logo
ComOps has been an invaluable part of our project (Hotel Expansion). They were not just a vendor, but rather a true incredible partner in our success!
Ocean Casino Resort logo
Working with ComOps has been a great experience. ComOps provides flexibility in providing deep domain experience and is able to fill gaps when needed on big projects.
John Forelli
Ocean Casino Resort logo
I am thrilled to share my experience working with Rosalie Stahley from ComOps for our digital marketing needs, specifically in the realm of transactional and programmatic emails. From the moment we engaged with ComOps, we knew we were in expert hands. What truly set ComOps apart was their strategic approach. This strategic thinking turned routine guest communications into opportunities to engage and upsell, resulting in increased customer loyalty and revenue. Throughout our collaboration, Rosalie was responsive, collaborative, and attentive to our feedback. She took the time to explain the rationale behind the strategies, making us feel like true partners in the process. Her professionalism and commitment to excellence were consistently evident in the results delivered. We've seen a tangible impact on our business since implementing the transactional and programmatic email campaigns Rosalie helped us design and develop. Our customers are more engaged, our revenue has grown, and our brand's online presence has been elevated. I wholeheartedly recommend ComOps to any business seeking top-tier digital marketing expertise. With their support, you're not just getting a service; you're getting a strategic partner dedicated to driving your business forward.
Rebecca Thiry
Executive Director of Marketing
Fontainebleau Miami Beach Logo
To help reduce onsite staffing challenges we brought in ComOps to be an extension of our operations team. ComOps now answers almost 2,000 daily customer interactions on the phone, via text message, and managing our online reputation. Our service levels have improved, our level of service has been elevated, and we have saved a tremendous amount of money by partnering with the team at ComOps.
Gulfstream Park logo
Working with ComOps has been an exceptional experience. Through their strategic alliance with Medallia, we leveraged the best technology executed by a team with domain expertise. The result was a powerful solution that delivered tangible results for my team. By understanding our customer sentiment, feedback on our services, products, marketing strategies, and even conducting insightful market research on our competitors, we gained a deeper understanding of our customers. The success of our initial partnership prompted us to expand our scope with ComOps after just one year.
Greg DiVincent
VP of Marketing at Gulfstream Park
Sky River Casino logo
It is with great pleasure that I share my sincere appreciation for the outstanding work delivered by ComOps in our recent collaboration to enhance our casino's digital presence. From the outset, they exhibited a deep commitment to understanding our unique casino environment and the nuances of our customer interactions. Their thorough assessment of our existing digital touchpoints shed light on areas that needed improvement and opportunities we had yet to tap into. This level of diligence set the foundation for what was to be an exceptional partnership.What truly set ComOps apart was their strategic approach to advancing our digital presence. They didn't just present us with a list of changes or tasks; they crafted a meticulous roadmap that not only addressed immediate needs but also aligned with our long-term goals. Their ability to synthesize complex data and insights into a clear and actionable plan was impressive. The digital roadmap they designed for our casino encompassed a holistic view of our customer journey, proposing enhancements and recommendations to touchpoints ranging from our website and future mobile app to social media and email programs. The depth of their analysis and the thoughtfulness of their recommendations reflected their deep understanding of our industry.Throughout our collaboration, they exhibited a high level of professionalism and expertise. They were readily available to address our questions, provide guidance, and adjust strategies based on our feedback. This level of transparency and open communication fostered an environment of trust and partnership.I wholeheartedly recommend ComOps to any business seeking to elevate its digital presence and customer experience. With ComOps as your strategic partner, you're not just investing in a service; you're investing in the future success of your business.
Carrie Gordon
Vice President, Marketing

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