OUR PARTNERS


. delivering results

Featured ComOps partners.

Our partners amplify ComOps' expertise, driving success and innovation for our clients.

Our Partners

Medallia logo

Medallia

Leaders in CX Managment

 

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.

 

Learn More

PolyAI logo

PolyAI

AI Conversational Platform

 

PolyAI is at the forefront of transforming customer service through innovative technology. This visionary company is on a mission to enable businesses to excel in their customer interactions.  The task of understanding diverse human expressions and maintaining engaging conversations is complex, and PolyAI is dedicated to mastering this challenge. Distinct from its competitors who prioritize text-based chat solutions, PolyAI adopts a voice-first approach. Understanding the enduring value of voice communication for customers, the company focuses all its efforts - from product development to research - on enhancing voice experiences in call centers. PolyAI's flagship product, the Enterprise Conversational Assistant, exemplifies this focus. These assistants are adept at conducting natural conversations with customers, proficiently handling a variety of queries.

 

Learn More

HS Brands logo

HS Brands Global

Customer Journey Insights

 

HS Brands Global is the Leading Brand Protection, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide. They provide innovative strategies to ensure comprehensive solutions to various business challenges. They protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more. HS Brands Global maintains a database of over 1 million shoppers, auditors and loss prevention professionals from around the globe and count some of the world’s most recognizable brands as clients.

 

Learn More

MODCO Media Logo

MODCO Media

Media Strategy & Buying

 

Modco means My Own Damn Company. Helping build billion dollar brands for over three decades, they believe that media plans should be as creative and thoughtful as the advertisements, never an afterthought. They bring campaigns to life, connecting creative to the consumer and building billion-dollar brands in the process. Understanding creativity across all aspects of communication, makes MODCO a good partner. The team at MODCO doesn't just buy media, they help clients invest in a positive return.

 

Learn More

RevPar Media Logo

RevPar Media

Social Media

 

RevPar Media is a dynamic social media marketing agency exclusively dedicated to helping hospitality businesses thrive in the digital landscape. We specialize in crafting strategic and compelling social media campaigns that drive brand awareness, engagement, and, ultimately, revenue growth.

 

Learn More

ROI Inc logo

ROI INC

Talent Management Solutions

ROI Solutions Inc. cares about helping clients drive revenue by focusing on their strategic operations and marketing and employee performance objectives.  They develop and execute employee and leader training, as well as comprehensive guest service programs. Specializing in the hard, behind-the-scenes work that impacts casino revenue, the ROI team consists exclusively of experienced casino insiders with more than a century of combined gaming experience. There is no learning curve with them. They know the landscape. They know the realities. They know what works and what doesn’t. They know the people. They know casinos.

 

Learn More

our insights

comops-services-contactcenter-whitepapers-circle-628669ea6a950
lightbulb

Stay up-to-date with insights that’ll upgrade your business— articles, white papers, and more.

Learn More

LET'S GET TO WORK