Resolve complex inquiries - 24/7 and at scale- so you can handle larger volume without adding overhead.
ComOps is proud of its strategic partnership with PolyAI, the leader in conversational AI for the hospitality industry. ComOps Conversational AI powered by PolyAI can help deliver effortless contact center solutions at scale with a conversational platform that lets your customers speak naturally, interrupt, change topics — and always have a fantastic customer experience.
PolyAI is trusted by Marriott, Caesars Entertainment, Landry’s, Golden Nugget, Carnival Cruise Lines, and more of the world's leading hospitality organizations.
PolyAI offers a conversational AI platform designed for enterprises to enhance customer experiences.
No need for a new technology stack, ComOps Conversational AI powered by PolyAI integrates with your existing tech stack. Here are just a few of our hospitality integrations: Amadeus HotSOS, Oracle PMS, Oracle, Cisco, Mitel, NICE, SalesForce, Twilio, Cendyn, and more.
50% calls handled by the only voice assistant deployed in 10 languages
7.2M revenue taken through hotel room reservations
8X increase in call containment compared with original IVR
85% CSAT score across all hotel guest conversations
The best way to learn how PolyAI can help you drive measurable business value is by experiencing it yourself.